I am going dark for the next year and a half. Given the nature of politics in America and the fact that I am now in church leadership, I will not be commenting on politics for the next year and half. I might even go longer. In our polarizing political landscape anything I say will either be loved or hated. It is very hard to have an honest dialogue about politics without someone becoming angry. As a church leader it is better for me just to be quiet on political matters.
I am an addict of whatever Patrick Lencioni, the founder of The Table Group, writes and says. Lencioni is devoted to organizational clarity and effectiveness and I believe the church has a lot to learn from his ideas. Though the church is not a business, we do manage people, teams and ideas so principles from the business world can and should inform how we manage. We view and analyze these principles through the lens of Scripture to see which ones contain God’s truth.
Patrick Lencioni’s new book “Getting Naked” is focused on overcoming three fears that threaten customer loyalty. I love Lencioni’s method of telling a fable and weaving in his principles throughout the story. Then at the end of the story he explains these principles more in-depth. Getting Naked follows Jack Bauer (not of 24 fame, but the same name) as he studies a small consulting firm that his management consulting company, Kendrick and Black, has acquired. Jack learns that this smaller company has some interesting and mind boggling principles that fly in the face of his training and experience. He immerses himself in this acquired company and finds out that his company has a lot to learn from this smaller, yet more effective consulting firm. As Jack reports back to his company on the experience, he develops a model that explains why this acquired company retains its customers’ loyalty so much better than his own company. Read the rest of this entry